Terms and Conditions

We must be notified as soon as possible if you want to cancel or make changes to your order. Any orders that are not cancelled before 24 hours will be charged and shipped accordingly. Exceptions apply.

We will endeavour to ship non-customised orders within 1-2 working days.

We will endeavour to ship customised orders within 3 - 5 working days, if components are out of stock, it can rise to 8 - 14 days. 

Please contact us by emailing info@ottgolf.com to amend or cancel order.

Custom fit and personalised orders can only be returned if they are faulty ONLY.

Please be advised that any custom orders where loft or lies are adjusted may have small marks on the heads from the process as this is sometimes unavoidable.

For Non UK Customers, we offer the following service:

All tax and duties will be the responsibility of the customer via the courier. Your item might be delayed if taxes and duties are not paid in a timely manner. Prices shown are ex UK VAT.